- Home
- A-Z Publications
- Journal of Information Studies & Technology (JIS&T)
- Volume 2022, Issue 1
- Article
-
oa Social exchange theory and theory of reasoned action affecting knowledge sharing: a case from Saudi Arabia
- By Abdullah Hamoud Almuqrin1
- Source: Journal of Information Studies & Technology (JIS&T), Volume 2022, Issue 1, Mar 2022, 5
- DOI: https://doi.org/10.5339/jist.2022.5
-
- Received: 24 September 2021
- Accepted: 15 October 2021
- Published online: 31 March 2022
Abstract
Knowledge sharing plays a significant role in the development and success of any organization. When employees share their knowledge, they allow the delivery and dissemination of experiences, new ideas, and best practices, which contribute to developing competences and inducing creativity and innovation within organizations. The aim of this research study was to explore the methods by which employees’ knowledge sharing intentions are improved and enhanced both at the individual and organizational level in a Saudi university. The factors of the theory of reasoned action and the social exchange theory were used to investigate their impact on knowledge sharing. This quantitative study used an electronically developed questionnaire that was delivered to 365 employees. Our findings reveal that when employees consider knowledge sharing, they balance costs and benefits in a way to minimize costs and maximize benefits. In addition, attitude towards knowledge sharing was found to have a significant influence on knowledge sharing intentions.
Article metrics loading...
Full text loading...
References
-
Akhavan, P., Hosseini, S., Abbasi, M., & Manteghi, M. (2015). Knowledge-sharing determinants, behaviors, and innovative work behaviors: An integrated theoretical view and empirical examination. Aslib Journal of Information Management, 67(5), 562–591. https://doi.org/10.1108/AJIM-02-2015-0018
-
Alkassabi, O.Y., Al-Sobayel, H., Al-Eisa, E.S., Buragadda, S., Alghadir, A.H., & Iqbal, A. (2018). Job satisfaction among physiotherapists in Saudi Arabia: Does the leadership style matter? BMC Health Services Research, 18(1), 422. https://doi.org/10.1186/s12913-018-3184-9
-
Al Mashmoum, M.J., & Hamade, S.N. (2019). Knowledge sharing among employees of Kuwait Cancer Control Center. International Journal of Knowledge Management and Practices, 7(1), 15–25.
-
Amdam, S. (2017). Media education goes professional? Media teachers’ self-image, positioning and educational focus. Nordicom Review, 38(1), 81–95. https://doi.org/10.1515/nor-2016-0019
-
Anderson, J., & Gerbing, D. (1988). Structural equation modeling in practice: A review and recommended two-way step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411
-
Arpaci, B. (2016). The impact of cultural collectivism on knowledge sharing among information technology majoring undergraduates. Computers in Human Behavior, 56, 65–71. https://doi.org/10.1016/j.chb.2015.11.031
-
Bentler, P. (1989). EQS structural equations program manual. BMDP Statistical Software.
-
Bock, G.W., Zmud, R.W., Kim, Y.G., & Lee, J.N. (2005). Behavioral intention formation in the knowledge sharing: Examining the roles of extrinsic motivators, social psychological forces, and organizational climate. MIS Quarterly, 29(1), 87–111. https://doi.org/10.2307/25148669
-
Bojica, A.M., Fuentes-Fuentes, M., & Perez, V. (2017). Corporate entrepreneurship and codification of the knowledge acquired from strategic partners in SMEs. Journal of Small Business Management, 55(S1), 205–230. https://doi.org/10.1111/jsbm.12310
-
Brouwer, J., & Jansen, E. (2019). Beyond grades: Developing knowledge sharing in learning communities as a graduate attribute. Higher Education Research & Development, 38(2), 219–234. https://doi.org/10.1080/07294360.2018.1522619
-
Chumg, H.-F., Seaton, J., Cooke, L., & Ding, W.-Y. (2016). Factors affecting employees’ knowledge-sharing behaviour in the virtual organisation from the perspectives of well-being and organisational behaviour. Computers in Human Behavior, 64, 432–448. https://doi.org/10.1016/j.chb.2016.07.011
-
Compeau, D.R., & Higgins, C.A. (1999). Social cognitive theory and individual reactions to computing technology: A longitudinal study. MIS Quarterly 23(2), 145–158. https://doi.org/10.2307/249749
-
Davenport, T.H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business School Press.
-
El Emary, I.M.M., Brzozowska, A., & Bubel, D. (2020). Management of organizational culture as a stabilizer of changes. Boca Raton, FL: CRC Press.
-
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
-
Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
-
Foucault, M., & Sheridan, A. (1977). Discipline and punish: The birth of the prison. Harmondsworth, UK: Penguin Books.
-
Ghasrodashti, E.K. (2017). Explaining brand switching behavior using pull–push–mooring theory and the theory of reasoned action. Journal of Brand Management, 25(4), 293–304. https://doi.org/10.1057/s41262-017-0080-2
-
Hair, F., Black, W., Babin, B., Anderson, R., & Tatham, R. (1998). Multivariate data analysis. Hoboken, NJ: Pearson Education.
-
Harman, H.H. (1976). Modern factor analysis (3rd ed.). Chicago, IL: University of Chicago Press.
-
Herzberg, F., Mausner, B., & Snyderman, B. (1993). The motivation to work. New Brunswick, NJ: Transaction Publishers.
-
Homans, G.C. (1961). Social behavior: Its elementary forms. New York: Harcourt Brace & World.
-
Kankanhalli, A., Tan, B.C., & Wei, K.K. (2005). Contributing knowledge to electronic knowledge repositories: An empirical investigation. MIS Quarterly, 29, 113–143. https://doi.org/10.2307/25148670
-
Khorakian, M. (2019). Innovative work behavior in public organizations: The roles of ethical and knowledge sharing behaviors. Creativity Research Journal, 31(2), 164–173. https://doi.org/10.1080/10400419.2019.1607444
-
Leedy, P., & Ormrod, J. (2013). Practical Research: Planning & Design 10th ed. Upper Saddle River, NJ: Pearson Education Inc.
-
Levinson, E.M. (1993). Transdisciplinary vocational assessment: Issues in school-based programs. Brandon, VT: Clinical Psychology Publishing.
-
Luturmas, J., & Indarti, N. (2016). Underlying factors of attitude and intention towards knowledge sharing among employees: The case of the hotel business in Ambon, Indonesia. Journal of Indonesian Economy and Business, 31(3), 292–306. https://doi.org/10.22146/jieb.23178
-
Mohajan, H. (2019). Knowledge sharing among employees in organizations. Journal of Economic Development, Environment and People, 8(1), 52–61. https://doi.org/10.26458/jedep.v8i1.612
-
Molm, L.D. (1997). Coercive power in social exchange. Cambridge University Press.
-
Muthuraman, S., & Al-Haziazi, M.A. (2020). Proactive attitude towards knowledge sharing behavior at workplace in the Arab world. International Journal of Business and Management Review, 8(1), 39–48.
-
Nguyen, Q., Hens, L., Mac Alister, C., Johnson, L., Lebel, B., Tan, S., Nguyen, H., Nguyen, T., & Lebel, L. (2019). Theory of reasoned action as a framework for communicating climate risk: A case study of schoolchildren in the Mekong Delta in Vietnam. Sustainability, 10, 1–14. https://doi.org/10.3390/su10062019
-
Obermayer, N., & Toth, V. (2017). The influence of individual and organisational factors on knowledge sharing behaviour. European conference on knowledge management (pp. 778–787).
-
Obermayer, N., & Toth, V. (2020). Organizational dynamics: Exploring the factors affecting knowledge sharing behavior. Kybernetes, 49(1), 165–181. https://doi.org/10.1108/K-04-2019-0300
-
Oh, S., & Syn, S.Y. (2015). Motivations for sharing information and social support in social media: A comparative analysis of Facebook, Twitter, Delicious, YouTube, and Flickr. Journal of the Association for Information Science & Technology, 66(10), 2045–2060. https://doi.org/10.1002/asi.23320
-
Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y., & Podsakoff, N.P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.
-
Tabachnick, B.G., Fidell, L.S., & Ullman, J.B. (2007). Using multivariate statistics (Vol. 5, pp. 481-498). Boston, MA: Pearson.
-
Ray, W. (2010). The interaction between knowledge codification and knowledge-sharing networks. Information Systems Research, 21(4), 892–906. https://doi.org/10.1287/isre.1080.0217
-
Razmerita, K., Kirchner, K., & Nielsen, P. (2016). What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication. Journal of Knowledge Management, 20(6), 1225–1246. https://doi.org/10.1108/jkm-03-2016-0112
-
Roth, A.E. (2016). Knowledge sharing intentions in wholesale distribution organizations (doctoral dissertation). Available from ProQuest Dissertations. Walden University, Seattle, Washington.
-
Vallerand, R., Deshaies, P., Cuerrier, J., Pelletier, L., & Mongeau, C. (1992). Ajzen and Fishbein's theory of reasoned action as applied to moral behavior: A confirmatory analysis. Journal of Personality and Social Psychology, 62(1), 98–109. https://doi.org/10.1037/0022-3514.62.1.98
-
Wu, W.L., & Lee, Y.C. (2017). Empowering group leaders encourages knowledge sharing: integrating the social exchange theory and positive organizational behavior perspective. Journal of Knowledge Management.
-
Yan, Z., Wang, T., Chen, Y., & Zhang, H. (2016). Knowledge sharing in online health communities: A social exchange theory perspective. Information & Management, 53(5), 643–653. https://doi.org/10.1016/j.im.2016.02.001
-
Zeigler-Hill, V., Holden, C.J., Enjaian, B., Southard, A.C., Besser, A., Li, H., & Zhang, Q. (2015). Self-esteem instability and personality: The connections between feelings of self-worth and the Big Five dimensions of personality. Personality and Social Psychology Bulletin, 41(2), 183–198. https://doi.org/10.1177/0146167214559719
-
Zhang, Y., Sun, J.-M., Lin, C.-H., & Ren, H. (2019). Linking core self-evaluation to creativity: The roles of knowledge sharing and work meaningfulness. Journal of Business and Psychology, 35, 257–270. https://doi.org/10.1007/s10869-018-9609-y
-
Zhao, Y., Peng, X., Liu, Z., Song, S., & Hansen, P. (2020). Factors that affect asker's pay intention in trilateral payment-based social Q&A platforms: From a benefit and cost perspective. Journal of the Association for Information Science and Technology, 71(5), 516–528. https://doi.org/10.1002/asi.24262
-
Zhou, M., Caib, X., Liud, Q., & Fan, W. (2019). Examining continuance use on social network and micro-blogging sites: Different roles of self-image and peer influence. International Journal of Information Management, 47, 215–232. https://doi.org/10.1016/j.ijinfomgt.2019.01.010
Data & Media loading...
- Article Type: Research Article