oa Tacit knowledge sharing in organizations: Evidence from a qualitative analysis of the Ministry of Hajj and Umrah’s Agency for Visiting Affairs, Saudi Arabia

References

1. Allee, V. (1997). The knowledge evolution: Expanding organizational intelligence. Butterworth-Heinemann.
2. Argote, L., & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82:(1), 150–169.
   [Google الباحث العلمي]
3. Arogte, L. (1999). Organizational learning: Creating, retaining, and transferring knowledge. Khiwer Academic Publishers.
4. Bartol, K. M.& Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9:1, 64–76. https://doi.org/10.1177/107179190200900105">https://doi.org/10.1177/107179190200900105">https://doi.org/10.1177/107179190200900105
   [Google الباحث العلمي]
5. Bloodgood, J. M.& Sailsbury, W. D. (2001). Understanding the influence of organizational change strategies on information technology and knowledge management strategies. Decision Support Systems, 31:1, 55–69. https://doi.org/10.1016/S0167-9236(00)00119-6
   [Google الباحث العلمي]
6. Bonner, D. (2000). Knowledge: From theory to practice to golden opportunity. American Society for Training & Development, 4:, 12–13.
   [Google الباحث العلمي]
7. Bowely, R. C. (2009). A comparative case study: Examining the organizational use of social networking sites [Master’s thesis, The University of Waikato].
8. Braun, V.& Clarke, V. (2012). Thematic analysis. In H. Cooper, P. M. Camic, D. L. Long, A. T. Panter, D. Rindskopf, & K. J. Sher (Eds.), Research designs: Quantitative, qualitative, neuropsychological, and biological (Vol. 2, pp. 57–71). American Psychological Association.
   [Google الباحث العلمي]
9. Bryman, A. (2004). Social research methods. Oxford University Press.
10. Caruso, S. J. (2017). A foundation for understanding knowledge sharing: Organizational culture, informal workplace learning, performance support and knowledge management. Contemporary Issues in Education Research, 10:(1), 45–52. https://doi.org/10.19030/cier.v10i1.9879
    [Google الباحث العلمي]
11. Cavaliere, V., Lombardi, S. and Giustiniano, L. (2015), Knowledge sharing in knowledge-intensive manufacturing firms. An empirical study of its enablers, Journal of Knowledge Management, 19:(6),1124–1145. https://doi.org/10.1108/JKM-12-2014-0538
    [Google الباحث العلمي]
12. Emelo, R. (2011), Group mentoring: rapid multiplication of learning, Industrial and Commercial Training, 43:3, 136–145. https://doi.org/10.1108/00197851111123587
    [Google الباحث العلمي]
13. Fan, Y.-W.& Ku, E. (2009). Customer focus, service process fit and customer relationship management profitability: The effect of knowledge sharing. The Service Industries Journal, 30:2, 203–223. https://doi.org/10.1080/02642060802120141
    [Google الباحث العلمي]
14. Flick, U., von Kardoff, E. & Steinke, I. (2004). A companion to qualitative research. Sage.
15. Fong, P. S.-W. & Chu, L. (2006). Exploratory study of knowledge sharing in contracting companies: A sociotechnical perspective. Journal of Constructing Engineering and Management, 132:9, 928-939. https://doi.org/10.1061/(ASCE)0733-9364 (2006):132:9(928)
    [Google الباحث العلمي]
16. Grant, R.M. (1996), Toward a knowledge-based theory of the firm. Strategic Management Journal, 17:(S2), 109–122. https://doi.org/10.1002/smj.4250171110
    [Google الباحث العلمي]
17. Hansen, M. T., Nohria, N. & Tierney, T. J. (1999). What’s your strategy for managing knowledge? Harvard Business Review, 77:2, 106–116.
    [Google الباحث العلمي]
18. Herschel, R. T., Nemati, H. & Steiger, D. (2001). Tacit to explicit knowledge conversion: Knowledge exchange protocols. Journal of Knowledge Management, 5:1, 107–116. https://doi.org/10.1108/13673270110384455
    [Google الباحث العلمي]
19. Hislop, D. (2009). Knowledge management in organizations: A critical introduction (2nd ed.). Oxford University Press.
20. Ho, WH., Chang, C.S., Shih, YL, Liang, RD. (2009). Effects of job rotation and role stress among nurses on job satisfaction and organizational commitment. BMC Health Services Research, 9:(8). https://doi.org/10.1186/1472-6963-9-8
    [Google الباحث العلمي]
21. Holste, J. S. & Fields, D. (2010). Trust and tacit knowledge sharing and use. Journal of Knowledge Management, 14:1, 128–140. https://doi.org/10.1108/13673271011015615
    [Google الباحث العلمي]
22. Hu, L. & Randel, A. E. (2014). Knowledge sharing in teams: Social capital, extrinsic incentives, and team innovation. Group & Organization Management, 39:2, 213–243. https://doi.org/10.1177/1059601114520969
    [Google الباحث العلمي]
23. Huie, C. P., Cassaberry, T. & Rivera, A. K. (2020). The impact of tacit knowledge sharing on job performance. International Journal on Social and Education Sciences, 2:1, 34–40.
    [Google الباحث العلمي]
24. Idrees, I.A., Vasconcelos, A. C. and Ellis, D. (2018), Clique and elite: inter-organizational knowledge sharing across five star hotels in the Saudi Arabian religious tourism and hospitality industry, >Journal of Knowledge Management, 22: (6), 1358–1378. https://doi.org/10.1108/JKM-07-2017-0276
    [Google الباحث العلمي]
25. Janowicz-Panjaitan, M.&Noorderhaven, N. G. (2009). Trust, calculation, and interorganizational learning of tacit knowledge: An organizational roles perspective. Organization Studies, 30:10, 1021–1044. https://doi.org/10.1177/0170840609337933
    [Google الباحث العلمي]
26. Jarrahi, M. H. (2013). Social technologies and informal knowledge sharing within and across organizations [Doctoral dissertation, Syracuse University].
27. Jewels, T., Underwood, A. & Heredero, C. d. P. (2003). The role of informal networks and knowledge sharing [Conference presentation]. ECIS 2003 Proceedings. http://aisel.aisnet.org/ecis2003/57
28. Joia, L. A. & Lemos, B. (2010). Relevant factors for tacit knowledge transfer within organisations. Journal of Knowledge Management, 14:3, 410–427. https://doi.org/10.1108/13673271011050139
    [Google الباحث العلمي]
29. Kainth, N. &Vij, S. (2017, December 21). Transforming tacit knowledge into explicit knowledge for delivering business goals [Conference presentation]. International Conference on ‘Strategic Management: Delivering Business Goals, University Business School (UBS), Panjab University, Chandigarh, India. https://www.coursehero.com/file/233929221/SSRN-id3351342pdf/
30. Kerr, S. (1975). On the folly of rewarding A while hoping for B. Academy of Management Journal, 18:(4), 769–783.
31. Krackhardt, D., & Hanson, J. R. (1993). Informal networks: The company behind the chart. Harvard Business Review, 71:4, 104–111.
    [Google الباحث العلمي]
32. Kurti, E. (2011). Working with Tacit Knowledge: An Empirical Investigation in Glass Blowing Tradition in Sweden [Master’s thesis, Linnaeus University].
33. Laudon, K. C. & Laudon, J. P. (2012). Management information systems: managing the digital firm. Pearson Education Limited.
34. Leibowitz, J. & Beckman, T. (1998). Knowledge organizations: What every manager should know. CRC Press.
35. Lesser, E. L., & Storck, J. (2001). Communities of practice and organizational performance. IBM Systems Journal, 40:4, 831–841. https://doi.org/10.1147/sj.404.0831
    [Google الباحث العلمي]
36. Li, Z. X., Wang, Q. & Qi, Y. X. (2006). Identify the tacit knowledge of employees and fuzzy comprehensive evaluation. Science and Technology Management Research, 5:, 179–182.
    [Google الباحث العلمي]
37. Lin, H.-F., Lee, H.-S. & Wang, D.-W. (2008). Evaluation of factors influencing knowledge sharing based on a fuzzy AHP approach. Journal of Information Science, 35:1, 25–44. https://doi.org/10.1177/0165551508091310
    [Google الباحث العلمي]
38. Lu, H. & Yang, C. (2015). Job rotation: An effective tool to transfer the tacit knowledge within an enterprise. Journal of Human Resource and Sustainability Studies, 3:1, 34–40. https://doi.org/10.4236/jhrss.2015.31005
    [Google الباحث العلمي]
39. Magnier-Watanabe, R., Benton, C. & Senoo, D. (2011). A study of knowledge management enablers across countries. Knowledge Management Research & Practice, 9:1, 17–28. https://doi.org/10.1057/kmrp.2011.1
    [Google الباحث العلمي]
40. Majewska, M. & Szulezynska, U. (2014). Methods and practices of tacit knowledge sharing within an enterprise: An empirical investigation. Oeconomia Copernicana, 5:2, 35–48. https://doi.org/10.12775/OeC.2014.012
    [Google الباحث العلمي]
41. Malai, T. (2019). Key success factors in knowledge sharing for job rotation [Master thesis, Mahidol University]. Mason, J. (2002), Qualitative Researching (2nd ed.). Sage.
    [Google الباحث العلمي]
42. McDermott, R. & O’Dell, C. (2001). Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management, 5:1, 76–85. https://doi.org/10.1108/13673270110384428
    [Google الباحث العلمي]
43. Mohajan, H. K. (2016). Sharing of tacit knowledge in organizations: A review. American Journal of Computer Science and Engineering, 3:2, 6–19.
    [Google الباحث العلمي]
44. Mohajan, H. K. (2017). Tacit knowledge for the development of organizations. ABC Journal of Advanced Research, 6:1, 17–24.
    [Google الباحث العلمي]
45. Mueller, J. (2015). Formal and informal practices of knowledge sharing between project teams and enacted cultural characteristics. Project Management Journal, 46:1, 53–68.
    [Google الباحث العلمي]
46. Muthuveloo, R., Shanmugam, N. & Teoh, A. P. (2017). The impact of tacit knowledge management on organizational performance: Evidence from Malaysia. Asia Pacific Management Review, 22:4, 192–201. https://doi.org/10.1016/j.apmrv.2017.07.010
    [Google الباحث العلمي]
47. Nonaka, I. (1991). The knowledge creating company. Harvard Business Review, 69:6, 96–104.
    [Google الباحث العلمي]
48. Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5:1, 14–37.
    [Google الباحث العلمي]
49. Nonaka, I. & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
50. Olaniran, O. J. (2017). Barriers to tacit knowledge sharing in geographically dispersed project teams in oil and gas projects. Project Management Journal, 48:3, 41–57. https://doi.org/10.1177/875697281704800303
    [Google الباحث العلمي]
51. Polanyi, M. (1966). The tacit dimension. Routledge & Kegan Paul.
52. Porter, L. W. & Lawler, E. E. (1968). Managerial attitude and performance. Richard D. Irwin.
53. Puusa, A & Eerikäinen, M. (2010) Is tacit knowledge really tacit? Electronic Journal of Knowledge Management, 8:(3), 307–318.
    [Google الباحث العلمي]
54. Rusuli, M. S. C., Tasmin, R. & Hashim, N. (2011). Knowledge sharing practice in organization [Conference presentation]. International Conference on Teaching and Learning in Higher Education. https://core.ac.uk/download/pdf/12007208.pdf
55. Sabherwal, R. and Becerra-Fernandez, I. (2003), An empirical study of the effect of knowledge management processes at individual, group, and organizational levels, Decision Sciences, 34:2, 225–260. https://doi.org/10.1111/1540-5915.02329.
    [Google الباحث العلمي]
56. Saide, Trialih, R., Wei, H-L., Okfalisa & Anugrah, W. (2017). Knowledge sharing behavior and quality among workers of academic institutions in Indonesia. International Journal of Business and Society, 18:(S2), 353–368. https://www.ijbs.unimas.my/images/repository/pdf/Vol18-S2-paper8.pdf
    [Google الباحث العلمي]
57. Saunders, M., Lewis, P. and Thornhill, A. (2009), Research methods for business students (5th ed.). Pearson. Schultz, D.P. & Schultz, S.E. (2010). Psychology and Work Today: An Introduction to Industrial and Organizational Psychology (1st ed.). Routledge.
58. Senge, P. M. (1990). The fifth discipline: The art and practice of the learning organization. Currency Doubleday.
59. Silvi, R. & Cuganesan, S. (2006). Investigating the management of knowledge for competitive advantage: A strategic cost management perspective. Journal of Intellectual Capital, 7:(3), 309–323.
    [Google الباحث العلمي]
60. Singh Sandhu, M., Kishore Jain, K. &Umi Kalthom bte Ahmad, I. (2011). Knowledge sharing among public sector employees: Evidence from Malaysia. International Journal of Public Sector Management, 24:3, 206–226. https://doi.org/10.1108/09513551111121347
    [Google الباحث العلمي]
61. Smith, E. A. (2001). The role of tacit and explicit knowledge in the workplace. Journal of Knowledge Management, 5:4, 311–321. https://doi.org/10.1108/13673270110411733
    [Google الباحث العلمي]
62. Sternberg, R. J. (1997). Successful intelligence. Plume.
63. Storey, M. A., Treude, C., van Deursen, A. & Cheng, L. T. (2010). The impact of social media on software engineering practices and tools [Conference presentation]. Proceedings of the FSE/SDP Workshop on the Future of Software Engineering Research, FoSER 2010, New York.
64. Wah, L. (2000). Making knowledge stick. The knowledge management yearbook 2000–2001 (pp. 145–156). Routledge.
    [Google الباحث العلمي]
65. Wang, Y. (2014). Tacit knowledge in community of practice: Implications of using social communication tools. [Master’s thesis, Linnaeus University]. https://www.diva-portal.org/smash/get/diva2:639196/FULLTEXT01.pdf
66. Willem, A. & Buelens, M. (2007). Knowledge sharing in public sector organizations: The effect of organizational characteristics on interdepartmental knowledge sharing. Journal of Public Administration Research and Theory, 17:4, 581–606. https://doi.org/10.1093/jopart/mul021
    [Google الباحث العلمي]
67. Yu, S.-H. & Kim, Y.-G. (2004). Linking organizational knowledge management drivers to knowledge management performance: An exploratory study [Conference presentation]. The 37th Hawaii International Conference on System Science, Big Island, HI, USA, pp. 10.
68. Yusof, Z. M., Ismail, M. B., Ahmad, K. & Yusof, M. M. (2012). Knowledge sharing in the public sector in Malaysia: A proposed holistic model. Information Development, 28:1, 43–54. https://doi.org/10.1177/0266666911431475
    [Google الباحث العلمي]